PRIVACY POLICY

Effective: 10.12.2024

Last updated: 10.12.2024

 

This Privacy Policy describes how INVESTPRO 975 LTD, a company registered in the Republic of Bulgaria, with registered office at Sofia, Haidushka gora 112 , UIC 207923985 (hereinafter referred to as the “Company” or “we”), collects, uses, stores and protects your personal data when using the website glampingnest.net (hereinafter referred to as "Platform").

 

INVESTPRO 975 LTD is committed to protecting your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.

 

I. COLLECTED PERSONAL DATA

1. Categories of personal data

When using the platform, we may collect the following categories of data:

 Identification data: name, surname, username, profile picture, government-issued identification documents (e.g., ID card, passport, or other official identity verification documents).

• Contact data: email address, telephone number, mailing address.
• Financial data: payment information, bank or other payment details.
• Profile data: information about your reservations, viewed listings, published listings, preferences and reviews.

Technical data: IP address, device and browser information, cookie data.

2. Data Sources

Data is collected directly from you through:

 

• Registration and profile creation.
• Making reservations or posting listings.
• Filling out contact or feedback forms.

II. PURPOSES OF PERSONAL DATA PROCESSING

Personal data is processed for the following purposes:

Identity verification: To verify host identities and comply with Know Your Customer (KYC) and anti-fraud regulations required by our payment service provider, Stripe, Inc.

• Provision of platform services: management of profiles, reservations, listings and communication between users.
• Financial transactions: processing payments and refunds.
• Communication: sending notifications, reservation confirmations and other messages.
• Improving services: analyzing user behavior to optimize the platform.
• Compliance with legal requirements: keeping accounting records, tax reporting and assisting competent authorities.

III. LEGAL GROUNDS FOR PROCESSING

We process your personal data on the following legal grounds:

 

• Performance of a contract: to provide the platform services.
• Consent: for certain marketing and advertising purposes (if applicable).
• Legitimate interests: to improve the platform, prevent fraud and protect the rights of the company.
• Legal obligation: Legal obligation (Art. 6(1)(c) GDPR): We are required to collect and verify identity documents in compliance with financial regulations and anti-fraud measures imposed by our payment provider (Stripe, Inc.).

IV. SHARING DATA WITH THIRD PARTIES

We may share your data with the following categories of recipients:

 

• Service providers: e.g. payment companies, hosting providers, marketing agencies.
• Competent authorities: when required by law (e.g. NRA, judicial authorities).
• Other users of the platform: when necessary to fulfill reservations (e.g. hosts receive information about guests and vice versa).
• Stripe, Inc. – Our payment service provider, for identity verification, fraud prevention, and compliance with financial regulations.

V. STORAGE OF PERSONAL DATA

1. Storage period

Your data will be stored for as long as necessary for the purposes for which it was collected:

 

• For profile– until you delete your account or request deletion of the data.
• For reservations – for the period necessary to settle all obligations and comply with legal requirements.
• Identification documents are stored only for the period necessary to complete verification, after which they are securely deleted unless required for compliance with legal obligations.

2. Data security

INVESTPRO 975 LTD applies technical and organizational measures to protect your data against unauthorized access, loss, destruction or unlawful processing.

 

VI. YOUR RIGHTS

Under the GDPR, you have the following rights:

 

• Right of access: to obtain a copy of your personal data.
• Right to rectification: to correct inaccurate or incomplete data.
• Right to erasure (the “right to be forgotten”)*: to request the deletion of data when it is no longer necessary.
• Right to restriction of processing: in certain cases.
• Right to data portability: to receive your data in a structured format.
• Right to object: to the processing of data for certain purposes, including direct marketing.
• Right to lodge a complaint: to the Commission for Personal Data Protection (CPDP) if you believe that your rights have been violated.

VII. COOKIES

1. What are cookies?

Cookies are small text files that are stored on your device when you visit the platform.

 

2. Types of cookies we use

• Necessary cookies: for the functioning of the platform.
• Analytical cookies: to collect information about the use of the platform.
• Marketing cookies: for personalized advertising.

3. Cookie management

You can set your browser to reject all or some cookies.

 

VIII. CONTACT

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:

 

Email: [email protected]